Passenger Charter
The Leicestershire Bus Passenger Charter has been developed in conjunction with the Enhanced Partnership bus operators and is reviewed annually.
The passenger charter sets out the minimum standard of service performance and facilities a passenger can expect on and off the bus, what to do if things go wrong, and how to get in touch with either the Council or operators with your ideas and comments or for more information.
There is information on ticketing schemes and Leicestershire Buses projects on the schemes and projects page.
Head to Leicestershire County Council’s Roads and Travel page to find out more about roads and transport policies across the county.
